Our Refund Policy
REFUND POLICY
Last Updated: September 21, 2026
This Refund Policy applies to all purchases made through www.pattieehsaei.com (the “Site”), including all courses, programs, digital products, coaching services, memberships, and events offered by The Flexx, a California corporation doing business as the “Pattie Ehsaei” and “Get Your 50” brands (“Company,” “we,” “us,” or “our”). This Refund Policy is incorporated into our Terms and Conditions.
Because many of our products and services provide immediate access to proprietary materials and intellectual property, the following terms apply to each category of offering.
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. ALL SALES ARE FINAL
ALL SALES ARE FINAL. NO REFUNDS, CREDITS, OR EXCHANGES WILL BE PROVIDED FOR ANY PURCHASE, AT ANY TIME, FOR ANY REASON.
This applies to every offering, whether current or offered in the future, including all courses, masterclasses, the Get Your 50 Protection Plan Programs (The Protection Blueprint, The Guided Protection Plan, and The Signature Protection Plan), one-on-one coaching, memberships and recurring programs, live events and workshops, downloadable materials, recordings, templates, worksheets, guides, workbooks, and all other digital products.
No refunds, credits, or exchanges will be provided for reasons including but not limited to:
- Change of mind
- Failure to begin, complete, or use any course, program, or product
- Failure to attend or participate in any call, lookup, session, or event
- Missed appointments or no-shows
- Calls, lookups, or sessions not scheduled or completed within the applicable program period
- Dissatisfaction with outcomes, results, or implementation
- Technical issues caused by your device, internet connection, or software
Because our products and services provide immediate access to proprietary materials and intellectual property, by completing a purchase you acknowledge that all sales are final and waive any right to a cooling-off period or refund, to the fullest extent permitted by law.
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PAYMENT PLANS
If you purchase any offering on a payment plan, you agree to pay all installments in full. All installments paid are non-refundable. Missed payments may result in suspension of access until the balance is paid, and do not relieve you of your obligation to pay the remaining balance, which may become immediately due.
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PROGRAM PERIODS AND EXPIRATION
Calls, lookups, and sessions included in any program must be scheduled and completed within the applicable program period, including the ninety (90) day period for private sessions in The Signature Protection Plan. Anything not scheduled and completed within that period expires without refund or credit
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ONE-ON-ONE COACHING
Coaching sessions are reserved specifically for the purchaser and are non-transferable.
Rescheduling. You may reschedule a coaching session with at least twenty-four (24) hours’ notice. A request to reschedule made with less than twenty-four (24) hours’ notice may be treated as a forfeited session at our discretion.
No refunds. No refunds will be issued for:
- Completed coaching sessions
- Missed appointments
- No-shows
- Failure to participate
- Dissatisfaction with outcomes, results, or implementation
Coaching services are educational and informational in nature and do not constitute legal, financial, investment, tax, psychological, or therapeutic advice, as further described in our Terms and Conditions.
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MEMBERSHIPS AND RECURRING PROGRAMS
This includes all membership programs and any other subscription or recurring program.
You may cancel your membership at any time before your next billing date through your account dashboard or by emailing info@pattieehsaei.com.
- Cancellation stops future billing but does not entitle you to a refund of any prior charges.
- No partial-month or prorated refunds will be issued.
- You will retain access through the end of your current billing period.
Recurring billing and automatic renewal terms are described in our Terms and Conditions.
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LIVE EVENTS AND WORKSHOPS
Unless otherwise stated for a specific event:
- Registrations canceled at least fourteen (14) days before the event may receive a refund, less any non-refundable processing fees.
- No refunds will be issued for cancellations made within fourteen (14) days of the event.
- No refunds will be issued for failure to attend.
- Tickets may be transferable only if approved in writing by the Company.
If the Company cancels an event, registered attendees will receive either a full refund or a credit toward a future event, at our discretion.
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CHARGEBACKS
You agree to contact our support team at info@pattieehsaei.com before initiating a chargeback or payment dispute.
Any chargeback filed in violation of this Refund Policy may be contested using records of purchase, access logs, attendance records, coaching and call confirmations, delivery records, and evidence of your acceptance of our Terms and Conditions and this Refund Policy. Nothing in this section limits any right you may have under applicable law or your card network’s rules.
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RESULTS DISCLAIMER
We do not guarantee any specific financial, legal, personal, professional, relationship, business, or other result from participation in our courses, programs, coaching, memberships, events, or content. Individual results vary based on numerous factors, including effort, implementation, experience, and circumstances beyond our control.
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CONTACT
Questions regarding this Refund Policy may be directed to:
The Flexx
137 N Larchmont Blvd #530
Los Angeles, CA 90004
Email: info@pattieehsaei.com