Terms and conditions of use
TERMS AND CONDITIONS
Last Updated: September 21, 2026
AGREEMENT TO OUR LEGAL TERMS
These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.pattieehsaei.com (the “Site”), and all courses, programs, digital products, coaching services, memberships, events, content, and other offerings made available through the Site (collectively, the “Services”).
The Services are owned and operated by The Flexx, a California corporation doing business as the “Pattie Ehsaei” and “Get Your 50” brands (“Company,” “we,” “us,” or “our”).
By accessing the Site, creating an account, or purchasing or participating in any Service, you agree to be bound by these Terms and by our Refund Policy and Privacy Policy, each of which is incorporated into these Terms by reference. If you do not agree, you may not use the Services.
PLEASE READ SECTION 18 CAREFULLY. IT REQUIRES THAT MOST DISPUTES BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, AND EXPLAINS HOW YOU CAN OPT OUT WITHIN 30 DAYS.
ELIGIBILITY
You must be at least eighteen (18) years of age and able to form a legally binding contract to purchase or use the Services. By using the Services, you represent and warrant that you meet these requirements.
COACHING SERVICES DISCLAIMER
The Company provides educational, informational, and personal development coaching services. Coaching is intended to support personal growth, mindset development, goal setting, accountability, and decision-making.
Coaching services do not constitute legal advice, financial advice, investment advice, tax advice, accounting advice, lending or loan advice, brokerage services, psychological counseling, therapy, medical advice, or any other licensed professional service.
You acknowledge and agree that:
- No attorney-client relationship is created by your purchase of, or participation in, any Service. Although individuals associated with the Company may hold professional licenses, those licenses are not engaged through the Services, and nothing in the Services constitutes the practice of law or the provision of legal representation.
- No lender-borrower, mortgage, brokerage, or financial-advisory relationship is created by your purchase of, or participation in, any Service.
- You are solely responsible for your own decisions, actions, and results.
By participating in coaching services, you acknowledge that the Company makes no guarantees regarding any specific outcome, result, achievement, or success.
FINANCIAL EDUCATION DISCLAIMER
All content provided through the Site, courses, coaching programs, memberships, events, social media channels, videos, podcasts, emails, and other materials is provided solely for educational and informational purposes.
Any discussion of money, investing, business, entrepreneurship, careers, compensation, negotiation, debt, property ownership, estate planning, financial independence, wealth-building strategies, or similar topics is general educational information and should not be construed as financial, investment, tax, legal, or accounting advice. Laws governing property, marital property, business ownership, and estates vary by state and by individual circumstance.
You should consult your own qualified financial, legal, tax, or other professional advisors before making any financial, legal, or business decisions.
NO GUARANTEE OF RESULTS
While the Company strives to provide valuable information, strategies, and tools, individual results will vary.
We do not guarantee any specific outcome, financial result, income level, business success, career advancement, relationship outcome, personal achievement, or other result from participation in our programs, coaching services, memberships, events, or use of our content.
Your results depend on numerous factors beyond our control, including your personal circumstances, effort, implementation, experience, market conditions, and commitment.
By purchasing or participating in any offering, you acknowledge that no promises, representations, warranties, or guarantees regarding results have been made.
GET YOUR 50 PROTECTION PLAN PROGRAMS
This Section applies to The Protection Blueprint, The Guided Protection Plan, and The Signature Protection Plan (each a “Protection Plan Program”), in addition to all other provisions of these Terms.
5.1 Educational Nature; No Protection Guaranteed
The Protection Plan Programs are educational programs designed to help you understand and organize information about your own financial situation. Participation does not protect, secure, or preserve any asset, right, or interest, and does not create, modify, or guarantee any legal right, including any right in the event of divorce, separation, death, incapacity, or any other change in circumstances. The word “Protection” in a program name describes the educational subject matter of the program and is not a promise of any result. Any legal, tax, financial, or estate planning steps you take are your own decisions, made with your own independent professionals.
5.2 Essential Lookups and the Role of Our Team
Where a Protection Plan Program includes guided lookups, a member of our team joins you by video call to help you locate information. You control your own devices, accounts, and login credentials at all times. Our team will never ask for, receive, or store your passwords, and will not log in to any account on your behalf. Team members help you locate information only; they do not interpret, analyze, or advise on anything you find. Interpretation of your findings is provided only by Pattie Ehsaei during scheduled sessions, is educational in nature, and is subject to Sections 2 and 3.
5.3 Authorized Access Only
You agree to access only those accounts, records, and documents you are legally authorized to access. You are solely responsible for ensuring you have the right to view, share, or disclose any information during a Protection Plan Program, including information relating to your spouse, partner, or any other person or entity. You agree not to use the Services to access, or attempt to access, any account or information without authorization.
5.4 Your Documents and Confidentiality
We do not store your financial documents. For The Signature Protection Plan, you may share documents with Pattie Ehsaei through a folder you create and control in your own account. You are responsible for choosing what to share and for revoking access when the program ends. We will keep information you share with us confidential, except where disclosure is required by law.
5.5 Group Calls and Recording
Group calls are not anonymous. Other participants may see your name and image and hear what you share. You agree to keep all information shared by other participants confidential and not to record, photograph, screenshot, or share any group call or any part of it. Calls will be recorded only with notice to all participants at the start of the call, and by remaining on a call after that notice you consent to the recording. Any recording is made available only to participants in that program.
5.6 Program Period and Expiration
Private sessions included in The Signature Protection Plan must be scheduled and completed within ninety (90) days of enrollment. Sessions, calls, and lookups not scheduled and completed within the applicable program period expire without refund or credit. All Protection Plan Program purchases are final and non-refundable.
5.7 Messaging Support
Where a Protection Plan Program includes voice or text support through Slack or a similar platform, support is available during regular business hours, Pacific Time, is limited to questions about program materials, and is not immediate. Messaging support is not an emergency or crisis service.
5.8 Personal Safety
The Protection Plan Programs are not a crisis, safety, or domestic violence service. If you are concerned for your safety, call 911 or contact the National Domestic Violence Hotline at 1-800-799-7233.
5.9 Worksheets, Templates, Scripts, and Question Sheets
Worksheets, templates, conversation scripts, and CPA and attorney question sheets provided in any Protection Plan Program are educational tools. They are not legal documents or professional advice, and the Company is not responsible for the outcome of any conversation, negotiation, or decision in which you use them.
5.10 Testimonials
We will not use your name, likeness, story, or results in marketing without your separate written permission.
ACCOUNTS AND SECURITY
If you create an account to access any Service, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree not to share your login credentials. Sharing of credentials is a material breach of these Terms and may result in immediate termination of access without refund, as further described in Section 9.
PAYMENT TERMS
All payments are due at the time of purchase unless a payment plan has been expressly offered and accepted.
If you select a payment plan, you agree to complete all scheduled payments according to the agreed-upon terms. Failure to complete installment payments does not cancel your obligation to pay the remaining balance, and the full remaining balance may become immediately due.
We reserve the right to suspend or terminate access to courses, programs, memberships, coaching services, events, digital content, and other offerings if any payment becomes delinquent.
MEMBERSHIPS AND AUTOMATIC RENEWAL
Certain Services, including memberships, are offered on a recurring subscription basis.
Automatic renewal. When you enroll in a membership or subscription, you authorize the Company to charge your payment method on a recurring basis (for example, monthly) at the price disclosed at the time of purchase, until you cancel. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
Disclosure and consent. Before you are charged, we will present the recurring charge amount, the billing frequency, the date of the first charge, and the cancellation method. By completing your purchase, you affirmatively consent to these automatic renewal terms.
Cancellation. You may cancel a membership at any time before your next billing date through your account dashboard or by emailing info@pattieehsaei.com. Cancellation stops future billing but does not entitle you to a refund of any prior charges. No partial-month or prorated refunds will be issued. You will retain access through the end of your current billing period.
Price changes. We may change membership pricing on a going-forward basis. We will provide advance notice of any price change, and continued membership after the change takes effect constitutes acceptance of the new price.
REFUNDS
All SALES ARE FINAL. No refunds, credits, or exchanges are provided for any purchase, at any time, for any reason, as set out in our separate Refund Policy, which applies to all courses, programs, coaching, memberships, and events and is incorporated into these Terms. By purchasing any Service, you acknowledge that you have read and agree to the Refund Policy: https://pattieehsaei.com/refund-policy/
Unauthorized sharing of course or program materials or account credentials, or any other material breach of these Terms, may result in immediate termination of access without refund.
INTELLECTUAL PROPERTY AND LICENSE
All content, materials, courses, programs, videos, recordings, workbooks, worksheets, presentations, downloads, templates, scripts, graphics, text, trademarks, branding, and other materials provided by the Company are owned by the Company or its licensors and are protected by intellectual property laws.
Your purchase of a course, program, coaching service, membership, event ticket, or digital product grants you a limited, revocable, non-transferable, non-exclusive license to access and use the materials for your personal, non-commercial use only.
You may not copy, reproduce, distribute, republish, display, perform, modify, sell, resell, sublicense, share login credentials, create derivative works from, or otherwise exploit any content without our prior written permission.
Any unauthorized use terminates the license granted above and may result in termination of access without refund, in addition to any other remedies available to us at law or in equity.
ACCEPTABLE USE
You agree not to use the Services to: violate any law; infringe any third party’s rights; harass, abuse, or harm another person; access any account or information withough authorization; upload malicious code; attempt to gain unauthorized access to our systems or other users’ accounts; or scrape, data-mine, or reverse engineer any part of the Services. We reserve the right to suspend or terminate access for any violation.
CHARGEBACKS AND PAYMENT DISPUTES
By purchasing any product or service, you agree to contact us directly at info@pattieehsaei.com to attempt to resolve any concern before initiating a chargeback or payment dispute.
You acknowledge that all purchases are subject to our Refund Policy. In the event of a chargeback or payment dispute, we reserve the right to provide proof of purchase, proof of access, login and access logs, coaching, call, and event attendance records, communications, and evidence of your acceptance of these Terms to the applicable payment processor or financial institution.
Nothing in this section limits any right you may have under applicable law or your card network’s rules to dispute a charge.
THIRD-PARTY LINKS AND SERVICES
The Services may contain links to or integrations with third-party websites, platforms, or services (for example, payment processors, scheduling tools, video conferencing platforms, messaging platforms, and course-hosting platforms). We do not control and are not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their own terms and policies.
DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company, The Flexx, and its owners, officers, directors, employees, contractors, affiliates, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the Site, content, products, services, coaching, programs, memberships, courses, or events, even if advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of or relating to any purchase shall not exceed the amount you actually paid for the specific product or service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company and its owners, officers, directors, employees, contractors, affiliates, agents, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, your access to or disclosure of any account or information you were not authorized to access or disclose, or your violation of any law or third-party right.
SMS COMMUNICATIONS
Program Description
By opting in to receive SMS/text messages from us, you agree to receive marketing messages, promotional offers, updates, reminders, and other communications related to our products and services. Message frequency can vary.
Opt-Out Instructions
To stop receiving messages, reply STOP to any text message.
Message and Data Rates
Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, contact your wireless provider.
Support
If you have any questions or need assistance regarding our SMS communications, please reply with the keyword HELP or email info@pattieehsaei.com. If you have any questions regarding privacy, please read our Privacy Policy.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Age Requirement
You must be 18 years of age or older to use this SMS service.
Privacy Policy
Please review our Privacy Policy: https://pattieehsaei.com/privacy-policy/
DISPUTE RESOLUTION AND BINDING ARBITRATION
18.1 Informal Resolution First
Before starting any arbitration or court proceeding, you and the Company agree to try to resolve any dispute informally. The party raising the dispute must send a written notice describing the dispute and the relief requested to the other party (to the Company at info@pattieehsaei.com, and to you at the email address associated with your purchase). The parties will negotiate in good faith for thirty (30) days after the notice is received. Any applicable statute of limitations is paused during this period.
18.2 Agreement to Arbitrate
If a dispute is not resolved within that thirty (30) day period, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any Service, including any purchase, program, coaching session, or content, and including the scope, validity, or enforceability of this agreement to arbitrate (except as provided in Section 18.6), will be resolved by final and binding arbitration on an individual basis, rather than in court.
The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, available at www.adr.org, and will be conducted before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitration will take place in Los Angeles County, California, or, at your election, by video conference or telephone, or in the county where you reside. Payment of filing, administrative, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules, and the Company will pay any fees the Company is required to pay under those rules or applicable law. The arbitrator may award the same individual relief a court could award, and judgment on the award may be entered in any court of competent jurisdiction.
18.3 Exceptions
Notwithstanding Section 18.2: (a) either party may bring an individual claim in small claims court if it qualifies; (b) either party may seek injunctive or other equitable relief in court to protect its intellectual property rights or to stop unauthorized access to or use of the Services; and (c) any claim for public injunctive relief that cannot be waived or arbitrated under applicable California law may be brought in court, and will be stayed until all other claims are resolved in arbitration.
18.4 Class Action and Jury Trial Waiver
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
18.5 Your Right to Opt Out
You may opt out of this agreement to arbitrate by sending an email to info@pattieehsaei.com with the subject line “Arbitration Opt-Out” within thirty (30) days after you first accept these Terms. Your email must include your full name, the email address associated with your account or purchase, and a clear statement that you are opting out of arbitration. Opting out will not affect any other part of these Terms or your access to the Services.
18.6 Severability of This Section
If the class action waiver in Section 18.4 is found unenforceable as to any claim, that claim will be severed and decided by a court under Section 19, and will not proceed in arbitration on a class or representative basis. If any other part of this Section 18 is found unenforceable, the remainder will continue in full force and effect.
18.7 Changes and Survival
If the Company makes any material change to this Section 18, you may reject the change by emailing info@pattieehsaei.com within thirty (30) days of the change, in which case your dispute will be governed by the version of this Section in effect before the change. This Section 18 survives the termination of these Terms and of your use of the Services.
GOVERNING LAW AND VENUE
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles, and as to Section 18, the Federal Arbitration Act.
Subject to Section 18, any dispute that is not required to be arbitrated, or for which arbitration has been validly opted out of, shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.
CHANGES TO THESE TERMS
We may modify these Terms at any time. When we do, we will update the “Last Updated” date above and post the revised Terms on the Site. Material changes will be communicated through reasonable means. Subject to Section 18.7, your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.
SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
GENERAL
These Terms, together with the Refund Policy and Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreements. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign them freely. The section headings are for convenience only and have no legal effect.
CONTACT
Questions regarding these Terms may be directed to:
The Flexx
137 N Larchmont Blvd #530
Los Angeles, CA 90004
Email: info@pattieehsaei.com
