PRIVACY POLICY
Last Updated: June 10, 2026
This Privacy Policy explains how The Flexx, a California corporation doing business as the “Pattie Ehsaei” brand or AccompliSHE (“Company,” “we,” “us,” or “our“), collects, uses, discloses, and protects your personal information when you visit our website at www.pattieehsaei.com (the “Site”), purchase or use our courses, coaching, memberships, and events, interact with our social media and messaging channels, or otherwise engage with us (collectively, the “Services”).
This Policy is designed to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”), and other applicable privacy laws. By using the Services, you agree to the practices described here.
INFORMATION WE COLLECT
We collect the following categories of personal information, depending on how you interact with us:
- Identifiers: name, email address, phone number, mailing address, account username, and IP address.
- Customer and commercial information: products and services purchased or considered, payment plan status, and transaction history. (Full payment-card numbers are processed by our payment processors and are not stored by us.)
- Internet and electronic activity: pages viewed, links clicked, time spent on the Site, referring pages, and interactions with our emails, ads, and messaging automations.
- Geolocation data: general location inferred from your IP address.
- Audio, electronic, and visual information: recordings of coaching sessions, webinars, or events where applicable and disclosed, and messages you send us.
- Professional or demographic information: information you voluntarily provide in applications, intake forms, surveys, or communications.
- Inferences: preferences and characteristics derived from the above to personalize content and offers.
- Sensitive personal information: we generally do not seek to collect sensitive personal information. To the extent financial information you voluntarily share is treated as sensitive under applicable law, we use it only as needed to provide the Services and do not use it to infer characteristics about you.
We do not knowingly collect personal information from anyone under eighteen (18) years of age.
HOW WE COLLECT INFORMATION
We collect personal information:
- Directly from you, when you create an account, make a purchase, register for an event, submit a form or survey, message us, or contact support.
- Automatically, through cookies, pixels, and similar technologies when you use the Site (see Section 4).
- From third parties, such as our payment processors, course-hosting and email platforms, scheduling tools, advertising and analytics providers, and social media platforms.
HOW WE USE INFORMATION
We use personal information to:
- Provide, operate, and deliver the Services and process transactions;
- Create and manage your account and memberships, including recurring billing;
- Communicate with you about purchases, support, and account matters;
- Send marketing emails, text messages, and offers (where you have opted in or as permitted by law), and personalize that marketing;
- Operate advertising campaigns and measure their performance, including on platforms such as Meta;
- Improve and analyze the Services and develop new offerings;
- Maintain security, prevent fraud, and enforce our Terms and Refund Policy; and
- Comply with legal obligations and resolve disputes.
COOKIES AND TRACKING TECHNOLOGIES
We and our third-party partners use cookies, web beacons, pixels (including the Meta Pixel), and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver and measure advertising.
Some of these technologies allow advertising partners to receive information about your activity for cross-context behavioral advertising (for example, showing you our ads on other platforms based on your visit to our Site). Under California law, this activity may be considered “sharing” of personal information. See Section 6 for your opt-out rights.
You can manage cookies through your browser settings, and you can opt out of certain advertising through industry tools such as the Digital Advertising Alliance and Network Advertising Initiative opt-out pages. We honor Global Privacy Control (GPC) signals as a valid opt-out of sale and sharing where required.
Mobile Information Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service providers, is permitted only as necessary to provide those services.
HOW WE DISCLOSE INFORMATION
We may disclose personal information to the following categories of recipients:
- Service providers who perform functions on our behalf, such as payment processing, course and content hosting, email and SMS delivery, scheduling, customer support, surveys, and analytics;
- Advertising and analytics partners, such as Meta and our web analytics provider, for the purposes described in Section 4;
- Professional advisors, such as attorneys and accountants;
- Legal and safety recipients, when required by law, to respond to legal process, or to protect our rights, property, or safety or that of others; and
- In a business transfer, in connection with a merger, acquisition, financing, or sale of assets.
We do not sell your personal information for money.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have the following rights under the CCPA:
- Right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties to whom we disclose it.
- Right to delete the personal information we have collected from you, subject to legal exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale or sharing of your personal information. As noted above, our use of advertising pixels may constitute “sharing.” You may opt out using the “Do Not Sell or Share My Personal Information” link on our Site, by enabling Global Privacy Control in your browser, or by contacting us using the details in Section 11.
- Right to limit the use of sensitive personal information, where applicable.
- Right to non-discrimination for exercising your privacy rights. We will not deny you services, charge a different price, or provide a different level of quality because you exercised your rights.
HOW TO EXERCISE YOUR RIGHTS
To exercise any of the rights above, you may:
- Email us at info@pattieehsaei.com with the subject line “Privacy Request”; or
- Use the “CONTACT” link on our Site.
We will need to verify your identity before fulfilling certain requests, which may require you to confirm information we already have on file. You may use an authorized agent to submit a request on your behalf, subject to verification. We will respond within the timeframes required by law.
DATA RETENTION
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes consistent with the purposes for which it was collected.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
SMS TEXT MESSAGING COMMUNICATIONS
- If you opt in to receive SMS/text messages from us, you may receive marketing messages, promotional offers, updates, reminders, account notifications, and other communications related to our products and services.
- Opt-In Consent: By providing your mobile phone number through our website forms, checkout pages, applications, registrations, or other subscription methods and expressly consenting to receive text messages, you agree to receive SMS communications from us.
- Message Frequency: Message frequency may vary based on your interactions with us.
- Opt-Out: You may opt out at any time by replying STOP to any text message.
- Help: For assistance, reply HELP or contact us at info@pattieehsaei.com.
- Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan.
CHILDREN’S PRIVACY
The Services are intended for adults. We do not knowingly collect personal information from individuals under eighteen (18). If you believe a minor has provided us personal information, please contact us so we can delete it.
THIRD-PARTY LINKS
The Site may link to third-party websites and platforms that we do not control. This Policy does not apply to those third parties, and we are not responsible for their privacy practices.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and post the updated Policy on the Site. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Policy.
CONTACT US
For questions or requests regarding this Privacy Policy or your personal information:
The Flexx
137 N Larchmont Blvd #530
Los Angeles, CA 90004
Email: info@pattieehsaei.com